Privacy Policy for Prime Limousine

Last Updated: October 20, 2025

Prime Limousine (“Company,” “we,” “us,” or “our”), founded in 2020, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, communicate with us, or use our professional black car and chauffeur services across NYC, NJ, CT, and Washington D.C.

Scope

This Privacy Policy applies to all personal data processed by Prime Limousine in connection with our website and related services, including airport transfers, corporate travel, point-to-point travel, and hourly services. By accessing our website or booking our services, you consent to the collection and use of information as described below.

Controller Information

Controller: Prime Logistics Solutions LLC (Prime Limousine)
Service Areas: NYC, New Jersey, Connecticut, and Washington D.C.
Email: info@myprimelimousine.com
Phone: [Insert Phone Number]

1. Data Security

We employ strict administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction. All information collected—from business inquiries to individual travel details—is stored securely.

2. Provision of the Website

Our luxury black car and limousine services are accessible through our website. This Privacy Policy governs the processing of personal data collected when you browse our site, make inquiries about our fleet, or book a chauffeur.

3. Cookies, Pixels, and Similar Technologies

We use cookies and tracking technologies to:

  • Improve user experience and site navigation.

  • Analyze website traffic and performance across our service regions.

  • Deliver relevant advertisements regarding our luxury ground transportation.

4. Use of Third-Party Booking Platforms

When you make a reservation, we may use third-party booking providers to process your request.

  • These platforms process personal and payment information necessary to complete your booking.

  • Please note that the third-party provider’s own Privacy Policy and Terms of Use apply to data collected on their platform.

  • Prime Limousine does not store or have access to your full credit card information processed through these secure third-party gateways.

5. Data Processing During Bookings and Service Fulfillment

To provide reliable transportation for businesses and individuals, we collect and process:

  • Identity Data: Name, email address, and phone number.

  • Logistics Data: Pickup/drop-off addresses (including JFK, LGA, EWR, IAD), date, time, and service preferences.

  • Corporate Data: Company name and billing references for corporate travel accounts.

  • Payment Details: Authorization details via secure processors.

We process this information to confirm bookings, provide puncutal service, and ensure safety.

6. Payment & Fraud Prevention

All payments are processed through secure gateways. We may perform fraud prevention checks to protect our clients and the company against unauthorized transactions.

7. Communication with Prime Limousine

We may contact you via email, SMS, or phone regarding:

  • Booking confirmations or status updates.

  • Chauffeur arrival notifications.

  • Invoices and customer satisfaction follow-ups.

8. Email Advertising and Newsletters

With your consent, we may send promotional updates regarding our premium services. You may unsubscribe at any time using the link in our emails.

9. Involvement of Data Processors

We may engage trusted third-party vendors (hosting, marketing analytics, etc.) to process data on our behalf. All processors are bound by strict confidentiality and data protection agreements.

10. Social Media and Plugins

Our website may include social media features. Interacting with these features allows those platforms to collect data according to their respective privacy policies.

11. Advertising and Analytics Technologies

We use various tools to enhance our marketing performance, including:

  • Google Analytics: To analyze traffic behavior on our site.

  • Google Ads & Remarketing: To measure advertising success and show relevant ads to previous visitors.

  • Security Tools: Like reCAPTCHA to prevent spam in our booking forms.

12. Automated Decision-Making

We do not use personal data for automated decision-making or profiling that significantly affects individuals.

13. Data Retention and Erasure

We retain your personal data only as long as necessary for service fulfillment, legal obligations, or dispute resolution. When no longer needed, data is securely deleted or anonymized.

14. Your Rights

Depending on your jurisdiction (NY, NJ, CT, or D.C.), you may have the right to:

  • Request access to or deletion of your personal data.

  • Request correction of inaccurate information.

  • Withdraw consent for marketing communications.

15. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal data from minors.

16. Amendments or Updates

We may update this Privacy Policy to reflect new legal requirements or changes in our luxury transportation practices. Continued use of our services constitutes acceptance of the updated policy.

17. Contact Us

For questions regarding this policy or our data handling: Prime Limousine

Insert Phone Number]
info@myprimelimousine.com
https://myprimelimousine.com/