Privacy Policy

Prime Logistics Solutions LLC, doing business as Prime Limousine (“Company,” “we,” “us,” or “our”), respects your privacy and is firmly committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website (www.myprimelimousine.com), communicate with our staff, or utilize our luxury transportation logistics services. We guarantee the highest standards of data protection transport for all our clients.

By accessing our website or booking our services, you consent to the collection and use of your information as described in this My Prime Limousine privacy policy.

1. Data Controller Information

2. Information We Collect

When you use our website, request a quote, or make a reservation, we collect and process the following types of personal data:

• Contact Information: First and last name, email address, and phone number.
• Trip Details: Pickup and drop-off addresses, flight details, dates, times, and specific service requests or preferences.
• Payment Information: Credit/debit card details and billing addresses. (Note: Payment information is securely processed through our third-party encrypted payment gateways; Prime Logistics Solutions LLC does not store your full credit card number on our local servers).
• Technical Data: IP address, browser type, device information, and interactions with our website (collected via cookies).

3. How We Use Your Information

We strictly use your personal data to provide and improve our services. Specifically, we process your information to:

• Confirm, manage, and fulfill your transportation bookings.
• Process secure payments and prevent fraudulent transactions.
• Communicate with you regarding driver dispatch, itinerary updates, or delays.
• Send invoices, receipts, and booking confirmations.
• Improve website functionality, user experience, and overall service quality.
• Respond to customer support inquiries and resolve disputes.

4. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences for future visits.
• Analyze website traffic and performance to optimize our digital platform.
• Deliver relevant digital advertising and marketing communications.

You have the ability to accept or decline cookies through your web browser settings. However, disabling certain cookies may impact the functionality of our online booking portal.

5. Third-Party Data Processing

To provide a seamless experience, we partner with trusted third-party service providers. We may share necessary data with:

• Secure payment processors and merchant gateways.
• Dispatch and booking management software providers.
• Website hosting and analytics platforms.

All third-party processors are bound by strict confidentiality and data protection agreements and are only permitted to use your data to perform specific operational tasks on our behalf. We do not and will never sell your personal data to third parties.

6. Data Security

We employ rigorous administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. All data transmitted through our booking portal is encrypted using industry-standard protocols (SSL/TLS).

7. Communication and Marketing

We may contact you via email, SMS, or phone regarding your active reservations or quotes. With your explicit consent, we may occasionally send promotional emails, newsletters, or exclusive corporate offers. You may opt out of these promotional communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

8. Data Retention

We retain your personal data only for as long as is strictly necessary to fulfill the purposes outlined in this Privacy Policy, which includes:

• Completing your booked transportation services.
• Complying with legal, tax, and accounting obligations.
• Resolving disputes and enforcing our Terms and Conditions.

When your data is no longer required, it is securely deleted or anonymized.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request the erasure of your personal data, subject to legal and contractual obligations.
• Withdraw Consent: Opt out of marketing communications at any time.

To exercise any of these rights, please submit a written request to info@myprimelimousine.com.

10. Children’s Privacy

Our luxury transportation services and digital platforms are not directed toward children under the age of 13. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us immediately so we can securely delete it.

11. Policy Updates

Prime Logistics Solutions LLC reserves the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements or business practices. All updates will be posted directly to this page with a revised “Last Updated” date. Continued use of our website and services signifies your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or inquiries regarding this Privacy Policy or how your data is handled, please contact our management team: