Terms and Conditions for Prime Limousine

Our Commitment to Transparency and Exceptional Service

Last Updated: October 20, 2025

Welcome to Prime Logistics Solutions LLC (Prime Limousine) (“Company,” “we,” “us,” or “our”). Founded in 2020, we are dedicated to providing a premium limousine service across NYC, NJ, CT, and DC, ensuring comfort and reliability every mile. By accessing or using our website and related services, you agree to comply with and be bound by these Terms and Conditions (“Terms”).

If you do not agree with any part of these Terms, you must not use our website or services.

1. Introduction

Prime Limousine provides professional, chauffeur-driven black car and limousine services tailored for businesses and individuals. Our service area includes New York City, New Jersey, Connecticut, and Washington D.C., covering airport transfers, corporate travel, point-to-point trips, and hourly charters. These Terms govern your use of our website, services, and any related booking platforms.

2. Definitions

• “Company,” “we,” “us,” or “our” – Refers to Prime Limousine, its owners, operators, and affiliates.

• “You” or “User” – Refers to any person, business, or entity accessing our website or booking our services.

• “Third-Party Platform” – Refers to external booking systems (such as LimoAnywhere) used to process reservations.
  

3. Acknowledgement of Terms

By using our services, you acknowledge that:

• You have read and agreed to these Terms and Conditions.

• You are at least 18 years of age.

• You agree to comply with all local laws in the jurisdictions we serve (NY, NJ, CT, and DC).

• We may modify these Terms at any time; the latest version will be posted on this page.

4. Services Provided

Prime Limousine offers a variety of luxury transportation solutions, including:

• Airport Transfers: Serving JFK, LGA, EWR, PHL, IAD, and DCA.

• Corporate Travel: Executive black car services for business professionals.

• Point-to-Point & Hourly Service: Flexible travel for meetings or personal events.

• Long-Distance Travel: Inter-state transfers across the Northeast corridor.
  

5. Booking and Payment

5.1 Third-Party Booking System

Reservations may be processed through third-party platforms like LimoAnywhere. By using these tools, you agree to their specific Terms of Use and Privacy Policies. Prime Limousine is not responsible for data handling on these external portals.

5.2 Payment & Charges

• We accept all major credit/debit cards.

• A credit card authorization may be required at the time of booking.

• Additional Fees: Final charges may include tolls, parking, waiting time, extra stops, or gratuity if not already specified.

• Cancellations: Specific cancellation windows apply. Failure to cancel within the allotted time may result in a full or partial charge.

6. User Responsibilities

Users agree to:

• Provide accurate pickup/drop-off details and contact information.

• Maintain professional conduct toward our chauffeurs.

• Avoid any activity that could damage the vehicle (smoking and drug use are strictly prohibited).

• Notify us immediately of flight changes or delays for airport pickups.

7. Copyright and Intellectual Property

All website content—including our SEO-driven descriptions, logos, and images—is the intellectual property of Prime Limousine. Unauthorized reproduction is strictly prohibited.

8. Platform Use

You are granted a limited license to use our website for booking purposes. You may not use bots, scrapers, or other automated systems to extract data from our platform.

9. Prohibited Actions

You agree not to:

• Use our services for illegal or fraudulent activities.

• Harass, threaten, or abuse our staff or drivers.

• Provide false information to secure a booking.

10. Indemnification

You agree to indemnify and hold harmless Prime Limousine and its employees from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms or misuse of our services.

11. Revisions

We reserve the right to update these Terms to reflect changes in the industry or legal landscape. Continued use of our services constitutes acceptance of the new Terms.

12. Jurisdiction and Governing Law

These Terms are governed by the laws of the State of New York (or the state in which the business is registered). Any disputes shall be handled in the appropriate courts of that jurisdiction.

13. Contact Us

For questions or concerns regarding these Terms:

• Phone: [Insert Phone Number]

• Email: info@myprimelimousine.com

• Website: https://myprimelimousine.com
  
  

Disclaimer

Prime Limousine strives for 100% punctuality; however, we are not liable for delays caused by circumstances beyond our control, including extreme weather, unexpected heavy traffic, road closures, or mechanical issues.